Frequently Asked Questions
What is lelagi•vai?
lelagi•vai is a Pasifika-owned children’s clothing brand based in New Zealand and inspired by Samoan culture, family, and everyday childhood. Our pieces are designed to be soft, wearable, meaningful, and made to move with children through all parts of life. Explore our Samoan-inspired kids clothing.
Is lelagi•vai Pasifika-owned?
Yes 🤍 lelagi•vai is a Pasifika-owned brand. Anthony, who is Samoan, is a director of the company, and our children are Samoan too. This brand has been built together as a family, alongside our aiga, with care, respect, and genuine cultural connection at the heart of everything we create. Read our story.
Where do you ship?
We currently ship to New Zealand, Australia, Samoa, and the United States. Available shipping options and charges are shown at checkout. For more information, see our shipping policy. For enquiries outside these locations, please contact us directly.
Will I have to pay customs duties or taxes?
For orders shipped outside New Zealand, any customs duties, import taxes and clearance fees charged by your country are the responsibility of the customer. These are not included in our prices or shipping rates and are not collected at checkout. Your courier or customs may contact you to pay them before your parcel is released. See our shipping policy for details.
What size should I order?
Most of our pieces are designed with an oversized or relaxed fit to allow room for movement and growth. Check the fit advice on each product page. For Eva Eva Denim, we recommend sizing down. If you are unsure, contact us for sizing help.
How do I care for my garments?
To help your pieces last:
- Cold gentle wash recommended
- Wash inside out
- Do not tumble dry
- Avoid ironing directly over prints or embroidery
Care instructions may vary slightly between garments.
What fabrics do you use?
We carefully source fabrics that balance comfort, durability, and everyday wearability for children. Fabric compositions are listed on each product page.
Can I return or exchange my order?
We currently do not offer returns for change of mind. If your item arrives faulty or incorrect, please contact us and we will work with you to resolve the issue in line with New Zealand consumer laws. See our refund policy for details.
How can I contact you?
For questions, collaborations, or support enquiries, email hello@lelagivai.com or use our contact page. You can also message us on Instagram: @lelagi.vai.
Alofa atu 🤍
Ash, Anthony & Sammy